Fylde Waste Removal Privacy Policy

Our contact details:
Tel: 07547 032 365

Email:info@fyldewaste.com

Postal: Ivy Cottage
Great Plumpton
Preston PR4 3NE

The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
 
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• So we may provide a quotation
• So we can arrange site visits
We use the information that you have given us in order to contact you with quotations, arrange suitable times for site visits, .
We may share this information with [enter organisations or individuals].
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@fyldewaste.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.

 
How we store your personal information
Your information is securely stored.
We keep personal and billing information for the perposes of our legal obligations for tax etc. Data is stored electronically, off site and on secure servers.

 
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@fyldewaste.com if you wish to make a request.
 
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
Our contact details:
Tel: 07547 032 365
Email:info@fyldewaste.com
Ivy Cottage
Great Plumpton
Preston PR4 3NE.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk